Included with every Auto Pedigree purchase

One press.
Help on the way.

Your Auto Plus Plan includes armed response, medical emergency, RAF claims assistance, licence renewals and traffic fines — all in one app. From 5,500+ guards across South Africa, faster than you can dial.

5,500+
Armed guards nationwide
24/7
Response, every day
<60s
Average dispatch time
Auto Pedigree Premium Help app — splash screen, panic button on map, and Panic Activated confirmation
What's included

Six services. One app. Zero hassle.

Your Auto Plus Plan unlocks the full Premium Help platform — from armed response in a panic to renewing your licence disc from the couch.

01
Armed Response
Press once. The closest guard from our 5,500-strong nationwide network is dispatched to your live GPS location.
02
Medical Emergency
Cardiac, trauma, accident — EMS connected to your exact coordinates the moment you press for help.
03
RAF Claims Assistance
Capture the scene, log the parties, generate an official accident report — and we'll lodge your Road Accident Fund claim end-to-end.
04
Licence Disc Renewal
Renew your vehicle licence from the app in under three minutes. Delivered to your door — no queues, no admin.
05
Traffic Fines
Check, dispute or pay outstanding fines in-app. We surface every fine attached to your vehicle so nothing slips.
06
The Talking Point
Confidential mental health chat support — a counsellor in your pocket, available when life gets heavy.
How it works

Three steps. Then you're covered.

No paperwork, no waiting period. Activated from the moment you drive off the Auto Pedigree forecourt.

1
Download
Get the Premium Help app from the App Store or Google Play. Free to download.
2
Verify
Enter the mobile number you gave at the dealership. You're auto-linked to your Auto Plus Plan — no codes, no admin.
3
Press for help
When something goes wrong, press the big red button. Your live location is shared at that exact moment — never before.
5,500+
Armed guards on standby
9
Provinces covered
24/7
Always-on response
2021
Trusted partner since
Real moments

Wherever the day takes you.

From the quiet evenings to the late nights out — the same big red button is one tap away.

Auto Pedigree customer using the Premium Help app on his phone
Day to day
A guard in every province.
Young man holding the Premium Help app open on his phone
On the move
Ready before you are.
Young woman out at night with the Premium Help app open
After hours
Out late. Still covered.
Frequently asked

The quick answers.

Anything else, call us on 0860 203 203 or email help@projecthelp.co.za.

Is the app really free for Auto Pedigree customers?
Yes. Your Auto Plus Plan covers the full Premium Help service for the agreed cover period at no additional cost to you. Download the app and use it as much — or as little — as you need.
How fast is armed response?
Average dispatch is under 60 seconds nationwide. Actual arrival time depends on traffic and the closest available unit — but with 5,500+ guards across the country, there's almost always someone close.
Does Project Help track my location?
No. Your GPS is shared only at the moment you press the panic button — and only with the dispatched guard. We don't log, sell or retain your movement data. Privacy is built in.
Can my family use the same plan?
Yes — the Family plan covers your spouse and dependants on a single subscription. Contact us on 0860 203 203 to upgrade.
What happens if I'm in a car accident?
Open the app, tap RAF Claim, and follow the steps: capture the scene, log the other parties, and generate the official accident report. Project Help then lodges and manages your Road Accident Fund claim end-to-end — at no extra cost.
I lost my phone. How do I re-link the app?
Just reinstall the app on the new phone and enter the same mobile number you registered at the dealership. Your Auto Plus Plan re-links automatically.

Help when you need it most.

Already part of your Auto Plus Plan. Just download and verify.

Download on theApp Store Get it onGoogle Play